Question Paper (2021– 22) Elements of Business (154) class 10(CBSE)

Class X (Term I) 

General Instructions: 
There are a total 55 questions in this paper out of which 45 questions are to be attempted.
This paper is divided into three Sections:

(a) Section A – Contains 25 questions. Attempt any 20 questions.
(b) Section B – Contains 24 questions. Attempt any 20 questions.
(c) Section C – Contains 6 questions. Attempt any 5 questions. 
All questions carry equal marks.
There is no negative marking.

SECTION C
A multi-National Company operates in various countries including United Arab Emirates, New Zealand, Nigeria, China and India. The Company manufactures and distributes industrial equipment to local and international client. In this organization there are 11000 employees in 5 countries and more than 2 million customers world - wide. The head office is based in India.

The company is growing because people in the organization create and share information with one another in order to reach common understanding. The Company is using various elements for common understanding. Sender: means a person who convey his thoughts or ideas to the receiver. The sender represents source of communication.Message: It is the content of ideas, feelings, suggestions, order etc. intended to be communicated.

Encoding: It is the process of converting the message into communication symbols such as words, pictures, gestures etc.,
Media: It is the path through which encoded message is transmitted to receiver.
Decoding: It is the process of converting encoded symbols of the sender.
Receiver: The person who receives communication of the sender.
Feedback: It includes all those actions of receiver indicating that he has received and understood message of sender.
Noise: Noise means some obstruction or hindrance to communication.

Q.1. to 5 are to be answered on the basis of following case study .
1. What do you mean by common understanding in the above case study?
(a) Communication
(b) E-mail
(c) Supervision
(d) Videoconferencing

2. Rohan is making gestures so that he can send a message to Ravi. What is Rohan doing here?
(a) Media
(b) Decoding
(c) Encoding
(d) Noise 

3. A department ‘X’ in head office has sent an encoded message to department ‘Y’ through internet. What is the role of internet here?
(a) Encoding
(b) Sender
(c) Media
(d) Receiver

4. Ravi is trying to understand the message sent by Rohan by reading his gestures. What is Ravi doing here?
(a) Encoding
(b) Sender
(c) Media
(d) Decoding

5. Mr. Pratap is a senior manager who is informing his team for conventions, a day later, by giving a common message of timing and venue to all. What is the role of Mr. Pratap here?
(a) Sender
(b) Receiver
(c) Encoder
(d) Decoder

6. Hari picks up his phone and finds a message on it. He reads the message carefully. What is the role of Hari here?
(a) Sender
(b) Receiver
(c) Decoder
(d) Encoder
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