WORKSHEET-18 BUSINESS STUDIES (CLASS 12)

CHAPTER 6  STAFFING AND CHAPTER 7 DIRECTING

Read the following text and answer the following questions on the basis of the same: 

STAFFING

Mr. Vikas Goel is an H.R. Manager of “Sanduja Furniture Private Limited.” At the beginning of the new year he anticipated that the company will need 30 new additional persons to fill up different vacancies. He gave an advertisement in the newspaper inviting applications for filling up different vacant posts. As many as 120 applications were received. The same were scrutinized. Out of these, conditions of 15 applicants were not acceptable to the company. Letters of regret, giving reasons, were sent to them. Remaining candidates were called for preliminary interview. The candidates called for were asked to fill up blank application forms. Thereafter, they were given four tests. 

• The objective of the first test was to find out how much interest the applicant takes in his work. 
• The objective of the second test was to find out ‘specialization’ of the applicant in any particular area.
• Third test aimed at making sure whether the applicant was capable of learning through training or not. 
• The purpose of the fourth test was to find out how much capability a person has to mix-up with other persons, and whether he can influence other persons and get influenced by them. 

(THE RIGHT ANSWERS ARE HIGHLIGHTED)

1. The purpose of the fourth test was too find out how much capability a person has to mix-up with other persons, and whether he can influence other persons and get influenced by them.Which tests is indicated in this situation.

A. Personality Test
B. Intelligent Tests
C. AptitudeTest
D. TradeTest


2. At the beginning of the new year he anticipated that the company will need 30 new additional persons to fill up different vacancies. Identify the first step of staffing.

A. Placement and Orientation
B. Training and Development
C. Recruitment
D. Estimating Manpower Requirement


3. From the given lines, ‘Out of these, conditions of 15 applicants were not acceptable to the company.’ Letters of regret, giving reasons, were sent to them. Which aspect of staffing is highlighted in the statement?

A. Recruitment
B. Selection
C. Training
D. Elimination.

4. The applicants were given four tests like intelligent test to interest test after filling up blank application form. Identify which step of selection process was followed by the management.

A. Selection Decision
B. Selection Tests
C. Job Offer
D. Medical Examination

DIRECTING

Read the following text and answer the following questions on the basis of the same: 

Mr. Sunil Diali is a safety officer in a reputed PSU sector ECL. He supervises the workers towards the predetermined goals of the organisation and directs how to eradicate unsafe practices of inundation, fire breakouts, existence of inflammable gases etc. 

On one such instances there was huge fire breakout in the underground mines and the workers morale was down and demotivated because of several risk hazards. Mr. Diali observed the whole situation and consulted with all his workers and constantly monitored, guided and inspired them to integrate their efforts and accept the situation as a challenge and take adequate safety measures for fire extinguish and subsidizing its effects. Thereby, production turnover was outstanding and  outperformed other subsidiaries. Mr.Diali was recognised with Bravery Award from CIL. 

1. Mr. Diali worked towards predetermined goals of the organization .Which important function of directing is addressed here?

A. Means of motivation
B. Initiates action
C. Facilitate change
D. Brings stability


2. Mr. Diali consulted with all his workers, he listened to their opinions. Which form of leadership is identified here?

A. Laissez-faire
B. Autocratic
C. Democratic
D. Free-rein


3. Bravery award is form of non-financial incentive.

A. Status
B. Job security
C. Career Advancement
D. Employee recognition


4. Under Maslow’s hierarchy need theory which need of Mr. Diali has been met through respect and recognition among other employees?

A. Self – Actualization need
B. Safety and security needs
C. Esteem needs
D. Physiological needs.